7909 Westheimer Rd. Houston, TX. 77063

Shipping & Returns

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Shipping Policy

At BC smoke shop, we know everyone wants their products as soon as possible, and we take that very seriously. We like to ship products the same day of purchase if purchased early enough, but if not, then the very next day. Extremely rare cases might force us to ship 2 days after purchase, but we will let you know ahead of time. However, we cannot guarantee the expected delivery date once it's out of our hands. Most items will be sent with a signature confirmation, so be sure to have someone home to sign for the package. This ensures the box doesn't end up in the wrong hands. We do not refund or credit shipping charges for any shipments. BC smoke shop is not responsible for packages lost or damaged by shipping carriers.

Return Policy

Cancellations, exchanges or returns may be given under rare circumstances and at the sole discretion of bcsmokeshop.com. Returns are subject to a 15% restocking fee. Otherwise all sales are FINAL once the product is received due to legality reasons. Any item that has been used or not in their original condition, may not be returned.
Damages happen, we get that. If it does, please email [email protected] within 24 hours of receiving. Please include a description of what’s broken, and pictures of the broken glass. Please save all the packaging. 
Rest assured though, we wrap our glass extremely well and with the utmost care.